Customization and Development of SAP CRM Web Client

Sap Crm Web Client Customizing And Development

SAP CRM Web Client Customizing and Development is a comprehensive article that delves into the intricacies of customizing and developing the web client interface in SAP CRM. This informative piece explores various aspects such as personalization, configuration, and enhancement options available to tailor the web client according to specific business requirements. It also highlights key considerations for effective customization and development, providing valuable insights for SAP CRM professionals seeking to optimize their customer relationship management processes.

Customizing and Development of SAP CRM Web Client

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The first edition of the book “SAP CRM Web Client – Customizing and Development” was written by Michael Fš¹chsle and Matthias Zierke in 2009. It is available in hardcover format.

What does SAP Web UI mean?

The WebClient UI is a framework that plays a crucial role in SAP S/4HANA for customer management 17, as it supports the development of stateful applications. This user interface provides a platform for customizing and developing various functionalities within the CRM system.

With its stateful nature, the WebClient UI allows users to maintain their session data throughout their interactions with the application. This means that users can navigate between different screens and perform multiple tasks without losing any information or progress. The ability to retain session data enhances user experience by providing seamless transitions and efficient workflows.

Overall, WebClient UI serves as a powerful framework in SAP S/4HANA for customer management 17 by enabling both customization and development of stateful applications. Its flexibility empowers users to personalize their CRM experience while offering developers opportunities to extend functionality beyond standard offerings.

Creating a view in SAP CRM: How can it be done?

To create a table view with the necessary fields, you need to make some changes. Firstly, modify the super class of the Context Node to CL_BSP_WD_CONTEXT_NODE_TREE. Then, add coding in order to implement this change successfully.

Next, you should perform the required configuration steps to add fields from Available Fields to Displayed Fields. This will ensure that all relevant information is visible and accessible within the table view.

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By following these instructions, you can customize and develop your SAP CRM Web Client according to your specific needs and requirements.

How can I access a CRM Web UI?

To access the SAP CRM Web Client, open the SAP GUI and go to Tcode CRM_UI. Once in the SAP GUI, you can create a favorite for easy access by right-clicking on “Favorites” and selecting “Add other objects.” From there, choose BSP Application and enter “CRM_UI_START” as the application name. To launch the web client interface, execute the component called CRM_UI_FRAME. This will allow you to navigate through various functionalities and customize your experience according to your needs.

The Tcode for Web UI in SAP CRM

To access the CRM WebClient UI, follow these steps:

1. Open the T-Code: CRM_UI and press Enter.

2. Use Transaction code: BSP_WD_CMPWB.

3. Enter the name in the Component field and click Execute.

4. Upon clicking Execute, you will be directed to the login screen of CRM WebClient UI.

5. Enter your user name and password to log in.

Configuring WebGUI for SAP: A Step-by-Step Guide

Step 1: To ensure the proper configuration parameters for ICM, you can verify them using Transaction SMICM (ICM Monitor). This transaction allows you to monitor and manage the Internet Communication Manager (ICM) in your SAP system. By checking the configuration parameters, you can ensure that the ICM is set up correctly and functioning optimally.

Step 2: In order to enable certain required services, there are three specific services that need to be activated. These services play a crucial role in customizing and developing SAP CRM Web Client. Activating these services will allow for smooth functionality and enhanced user experience within the web client.

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Step 3: After ensuring that all necessary configurations have been made, it is time to publish the services. You can achieve this by running T-Code SIAC_PUBLISH_ALL_INTERNAL in your SAP system. This transaction activates all internal published objects related to CRM Web Client customization and development.

P.S. Publishing these services ensures their availability for use within the web client environment, allowing users to access various functionalities seamlessly.

Step 4: Once all previous steps have been completed successfully, you can proceed with logging into the SAP GUI through a web browser interface. This login method provides users with convenient access to their SAP system from any location with an internet connection.

P.S. Logging into the SAP GUI via a web interface offers flexibility and accessibility while maintaining security measures implemented by your organization or company policies.