Refreshing the Cache Completely in SAP PI

Full Cache Refresh In Sap Pi

You are required to carry out a cache refresh in your PI/PO system as per the request from SAP Product Support.

SAP PI: Complete Cache Refresh

SAP NetWeaver and SAP Process Integration are both software solutions provided by SAP.


The versions mentioned include SAP Cloud for Customer 1211, 1302, 1305, 1308, 1311, 1402, 1405, 1408, and more. These versions also encompass SAP Cloud for Sales and SAP Hybris Cloud for Customer add-ins. Additionally, the list includes various versions of SAP NetWeaver and SAP Process Integration. Furthermore, it mentions different iterations of SAP Sales OnDemand such as version 1.0, version 2.0 and version4.0


CPA refresh, delta refresh, full refresh, 401 error, Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , BC-XI-IBC , Integration Builder – Configuration , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

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Clearing the SLD cache in SAP PI: How can it be done?

To remove the cache for SLD data in SAP PI, follow these steps: Go to the main menu and select Environment → Clear SLD Data Cache. By doing this, you will delete the cached information related to System Landscape Directory (SLD) in SAP PI.

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1. Open SAP PI and go to Environment.

2. Select Clear SLD Data Cache.

3. Wait for some time as accessing objects in the SLD may take longer due to cache deletion.

Remember that clearing the cache ensures that you have up-to-date information from your System Landscape Directory but might cause temporary delays while retrieving data from it.

Checking the cache status in SAP PI

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Understanding the CPA cache in SAP PI

The CPA cache, also known as the collaborative partner agreement cache, is a storage area that holds copies of all the objects that are created during configuration in SAP PI (Process Integration). This cache plays a crucial role in ensuring smooth and efficient data processing within the system.

How can I update my cache?

Hold down Ctrl and click the Reload button to perform a full cache refresh in SAP PI. Alternatively, you can hold down Ctrl and press F5 on your keyboard. Another method is to open the Chrome Dev Tools by pressing F12. Once the dev tools are open, right-click on the reload button, and a menu will appear. From there, select “Empty Cache and Hard Reload” to ensure a complete cache refresh.

How can I update cached information?

To refresh the cache in SAP PI, follow these steps:

1. Open your web browser.

2. Press Ctrl+F5 on your keyboard.

3. This action will force the browser to retrieve the webpage from the server instead of loading it from the cache.

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4. Wait for the page to reload completely.

By following these steps, you can ensure a full cache refresh in SAP PI and access updated information from the server.